Q: I am a BIPOC, women, and/or LGBTQIA+ owned business.  How can I partner with Soul Box or have my products featured in Soul Box?

A: We would love to hear from you! Please email us info@soulbox.biz 

Q: Are Soul Boxes vegetarian and/or vegan?

A: Soul Boxes feature plant-forward menus that can be utilized with plant-based or meat accompaniments.

Q: How do we book Chef Tirzah/ Soul Box for Corporate events?

A: Please visit our “Corporate” page for more information about Corporate offerings and submit an inquiry to info@soulbox.biz

Q: How often do you release new boxes?

A: Soul Box releases new experience boxes once a month for a total menu of 12 Soul Boxes per year. Each box is meant to be shared with 4 people. 

Q: Do boxes always cost the same amount?

A: Boxes are priced at $99/box for corporate and subscription clients.  One-time Soul Boxes will be priced at $120 when individual sales launch late next year.  Live cooking classes with Chef Tirzah are priced according to the number of participants. 

Q: Where do you deliver?

A: We deliver across the continental United States.  Standard shipping rates apply for our non-membership products, local customers also have the option of selecting "Pick Up" (free of charge) when checking out. 

Q:  What's your return policy?

A:  We do not accept any returns on Soul Box at this time.

Q:  How do I access the playlist?

A:  Please scan the QR code located on your Soul Box contents card. 

Q:  How do I access the cooking video?

A:  Please scan the QR code on your Soul Box contents card. 

Q: How do I cancel my subscription?

A:  You can cancel your subscription by emailing help@soulbox.biz

Q: What if I received a product that's broken or damaged?

A:  We do our best to pack the kits so that nothing is damaged or broken in transit, however, sadly this can occur. Please reach out to us via help@soulbox.biz. If something is missing, please also reach out to us so that we can sincerely apologize and find a timely remedy.